At Pleasure Wine, we understand how choosing the right wine or spirits is both a complex and personal endeavor. And once you've placed your order, complete transparency during the delivery process becomes essential. That's why we are committed to offering you the best possible experience by highlighting six fundamental points.
1. High-Quality Selection
First and foremost, we are wine enthusiasts. Our team is constantly on the lookout for the finest and most unique wines and spirits, whether they are hidden in someone's private cellar or sold by fellow merchants, or auction houses. Our jobs is to unearth the rarest of gems! Every bottle we sell online has been carefully selected and authenticated by our team to guarantee you an unforgettable tasting.
2. Secure Payment
Your online security is one of our priorities, especially when you're investing in fine wine or luxury spirits. That's why we bring you a highly secure shopping experience, thanks to the Stripe platform. You can confidently place an order on our website, knowing that your personal and financial information will never be at risk. Multiple payment methods are available to you:
- Credit card (Visa, Mastercard, American Express, Discover, Diners Club, China UnionPay)
- Bank transfer
- Digital wallet (Apple Pay, Google Pay, Link)
- Alipay
- Klarna (installment payments without fees, for orders ≥ €1,000 ex-tax)
- iDeal (Netherlands only)
- Giropay (Germany only)
- Bancontact (Belgium only)
- PSE (Austria only)
- OXXO (Mexico only)
3. Shipping Insurance
To make your experience worry-free, each bottle in our inventory is insured against breakage and leakage. You don't have to do anything; we take care of eveything! Insurance fees are automatically added to your cart total during the ordering process. This way, if anything should happen during transport, contact us, and we will handle the rest.
4. Sturdy Packaging
The passion for fine wines and premium spirits demands preserving the integrity of their containers. That's why we take great care in packaging each of your orders to prevent any impact that could harm the products. Your precious purchase will be carefully packaged before being placed in UPS boxes specifically designed for bottle transport, thus arriving at your door in perfect condition.
5. Worldwide Delivery
Whether you're in Paris, New York, Berlin, London... Pleasure Wine delivers! Thanks to our long-standing partnership with the international shipping service UPS, we can guarantee that your order will reach you, wherever you are. The passion for wine knows no boundaries, and neither do we! You can rely on swift shipping to have your bottles at your doorstep in record time. Please note that if you place an order towards the end of the week, we may wait until Monday to ship it to avoid any potential stay in non-refrigerated warehouses.
6. Great Customer Support
Your experience as a customer goes beyond just placing an order. Pleasure Wine is here for you at all times, especially in case of any issues. If your package gets lost by the carrier or if your bottles are damaged during delivery despite all our precautions, don't hesitate to contact us. We will do everything in our power to resolve the situation.
Free Shipping
Here are the minimum order amounts to qualify for free shipping:
- €300 VAT incl.: France (FR)
- €400 VAT incl.: Germany (DE), Belgium (BE), Luxembourg (LU)
- €500 VAT incl.: England (GB), Wales (GB), Scotland (GB), Republic of Ireland (IE), Denmark (DN), Austria (AT), Italy (IT), Netherlands (NL), Spain (ES), Finland (FI), Sweden (SE)
- €600 VAT incl.: Switzerland (CH)
- €700 VAT incl.: Slovenia (SI), Croatia (HR), Czech Republic (CZ), Hungary (HU), Poland (PL), Slovakia (SK)
- €800 VAT incl.: Estonia (EE), Bulgaria (BG), Greece (GR), Lithuania (LT), Latvia (LV), Romania (RO)
- €900 VAT incl.: Cyprus (CY)
We believe that the pleasure of enjoying a fine wine or premium spirit begins as soon as you place your order. That's why we are proud to offer you an exceptional online shopping experience, from selecting your bottle to the first sip. Explore our website with confidence, and feel free to reach out if you have any questions or need some advice. We are here to help you discover the fascinating world of fine wines and exceptional spirits!